Water Heater - What to Do if Your Water Heater Breaks - Local Own Comfort

Professional Plumbing and Gas-Fitting Services in Guelph, Ontario and Surrounding Areas

Heating & Plumbing: 519.500.5353 localowncomfort@gmail.com

Local Own Comfort

5.0

Based on 36 reviews

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Muhammad Mumtaz

12:41 22 Oct 23

Very good and reliable service, the resources installed new gas pipelines and made sure the work is of quality.

Kate From

17:20 27 Sep 23

From my first conversation with Derek to the amazing installers Devon and Colin, the service was gold star! Professional, friendly, efficient and went above and beyond to assist me! My new gas range was installed with no issues.I highly recommend this company and the team.

Lauren B

00:04 14 Oct 22

Bruno is awesome. I bought a new house and inherited a code violation for my gas pipe (stove). While renovating the kitchen, I called Bruno to come and fix said code violation, as well as hook up my new gas stove. Bruno was flexible with the schedule changes I had to make (different areas of the renovation kept getting delayed - which pushed back the gas hookup), and when I was finally ready for gas, Bruno was open with his availability and ready. Bruno was incredibly knowledgeable and efficient. After tending to the stove hookup and code violation...Bruno kindly looked at my gas fireplace which wasn't working. He cleaned it up and got it working perfectly, saving me lots of money as a new homeowner (as I was afraid I'd have to replace it). It looks like a brand new fireplace now! He also took a look at my water heater (currently a rental) and offered some advice. Bruno was friendly and personable - helped me with a lot more than I called him to come out for, didn't try and upsell me on anything, and offered great advice and taught me multiple things that will come in handy as a new homeowner. Thank you Bruno! I will be calling you for all of my future gas and plumbing needs, and recommend you to friends/family. 11/10.

S. Amiri

17:39 17 Sep 22

Local Own Comfort / Derek, installed a gas water heater and a water softener at my home. I am very pleased by the service they provided. They are professional, knowledgeable, on time and honest. They did a quick and clean job with a competitive price.

Alexandra Savich

17:33 22 Jun 22

Bruno works even on weekends. I called on Sunday and did not expect that Bruno will pick up the phone. Lucky me, he did. We had emergency water heater installation. Clean, knowledgeable, on time and honest, plesant. I would recommend him vs other companies. Price is reasonable, easy to have a deal. thanks Bruno for good job

Marianne Regis [Staff]

15:59 31 Aug 21

Honest, reliable, clean, friendly service. Derek was also very clear about the details of expense and payment methods. He answered all of my questions regarding our new hot water tank install. An easy yes.

Pat Y

21:37 16 Jul 21

I had them to install the tankless water heater. They showed up on time with 3 people to get the whole job down in 4 hours. They are polite and patient. I am highly recommend them for any Hvac work. Thank you!

Colleen Burrows

19:38 04 Jul 21

Thanks for the great customer experience today, Bruno and Derek! I will be contacting you for support when I move in a few months. You were both helpful, and a pleasure to deal with. Thank you again

Matt Valeriote

23:47 22 May 21

Gas water heater installation. Justin the tech was great! Very Professional. Bruno was very responsive and timely with an install date. Great quality work at an affordable price! Would highly recommend!

Jesse Lloyd

00:39 22 May 21

Our Reliance water heater died. I was going to just keep renting with them but I looked into it closer and realized it was way cheaper to buy it. If you go through Reliance you just pay forever. My water heater will last about 10 years. I would be paying 2-3 times the amount of just buying it. The money up front is worth it. And Bruno is a local straight up guy.

Vladimir Koledin

02:11 02 Jun 20

Bruno was prompt, called him on the weekend as i was desperate, my pool heater broke, during this pandemic, the stock was low and installation was minimum two to three weeks, was able to get a heater, and Bruno was here Monday morning, did a great job, tested the heater, and my kids were able to swim that afternoon. He was extremely knowledgable, cleaned up and took my old heater with him.

Anna Carreiro

01:01 14 May 20

Bruno and Derek were very friendly and professional. They responded quickly and fixed an issue that was discovered and were able to explain the details and how it was going to be repaired.

Penny Smythe

02:33 20 Mar 20

So refreshing to find decent honest people that are very quick to help and get the job done as soon as possible. In my case within 48hrs. Very efficient, clean and thorough. Thank you Derek and Bruno for a great job! Definitely added to my contact list! Highly recommended.

Deborah Elder

16:29 18 Mar 20

We could not be more pleased! We not only got helpful advice as to how we needed to transform a wood burning fireplace that was not to code into an updated gas fireplace but the quality and professional install was first class. Also the service and warranty were honoured without question and promptly. These are people I recommend and trust.

Levi Jeles

15:42 12 Jan 20

We had a plumbing leak in our kitchen, and a different company agreed to come, then was a no show. It was a holiday and these guys came really quickly. They did a great job. Would recommend!

Nancy Munro

16:03 10 Dec 19

Derek is just downright AWESOME!! Great work, very informative, professional, straight to the point and great prices!!! He's in my contacts as my go to guy for needing work done around the house cause I can count on him!! Thanks again for all you work and help Derek. Two thumbs up!!!!

Rob Ramage

17:47 04 Dec 19

In late October, we had an urgent situation that required attention. Our furnace needed to be replaced due a cracked heat exchanger. In 20 minutes, Bruno was at the house to investigate ... within 24 hours we had a new furnace. This response time is not always possible but it is clear that Bruno will do what it takes to address an urgent situation and treat the customer very well in the process. Thank you!

Rita Fabiano

00:44 28 Oct 19

Great company and great service! Bruno and his partner serviced my hot water tank. They were reliable, efficient and very reasonably priced. Would highly recommend LOC!

Jessica Sherin

15:08 26 Oct 19

Derek and Bruno have been our first call for renovations for the past 2 years. They have helped us with plumbing and boilers and heating, and also general renovations including tiling, drywalling, and repairs. They are incredibly responsive, and always work to the highest standard. They think carefully about what needs to be done and are sensitive to budget concerns. Their supportive approach has really made some stressful moments easier. We have no hesitation providing them with a top rating!

Laurie Winn

19:21 14 Oct 19

Twenty year old furnace died. LOC replaced furnace within 24 hrs. Bruno and Derek were friendly, courteous and respectable of flooring. Called on them again when hot water heater needed to be replaced. Happy to own one rather than renting. Will absolutely call on them again in future!

Cheryl Cherry

13:03 27 Sep 19

love this company! I have had them in to fix a few things over the years. They super efficient, professional and reasonably priced. I am always well informed and feel confident that everything is running well in my house. Thank you for your expertise!!

Robyn Johnstone

02:53 15 Sep 19

We have used Local Own Comfort many times and I would highly recommend this company for any job you need done! Gas, plumbing, full renovations ...they can do it all! The guys are professional and easy to communicate with. They were always on time, and did an incredible job!

Joe imre

16:49 04 Sep 19

My whole family has been using this company for years and Ive had them install a water heater, furnace and water softener for me. I called them when my water heater wasn't working, they were there within 2 hours. Diagnosed it and fixed it in 15 min. Also, they used boot covers to make sure my house stayed clean. I liked that the most. I will definitely be using them again

Sian Degroot

13:39 15 Aug 19

Great service. They diagnosed issue with my water softener and explained how to prevent problem from occurring in future. Fast, friendly service. Will definitely call them in future if needed. Thank you LOC.

Evelin Molnar

23:08 19 Jul 19

I just moved into my new dream home..... with water pressure issues. The team at LOC guided, advised and fixed my problems. I couldn’t be happier!

John Alac

02:17 19 Jul 19

Highly recommend. Professional, personable, worked with us to give advice suitable to the house layout regarding running new water line. Did what he said he would do in a timely manner and threw in a few extras along the way!

Nicola Curtis

14:17 13 Jun 19

If I could give them more than 5 stars I would! Bruno and Justin just installed my natural gas BBQ. Friendly, fast reliable and very experienced. I always learn a lot when they are here too. Inspected all my natural gas appliances, furnace and water heater while they were here. This is my 3rd time using Local Own Comfort and it wont be my last. They are forever in My Contacts. Thank you!

Jocelyn Drainie

13:32 03 May 19

If you want excellent, timely service done by skilled, friendly professionals with years of experience, use Local Own Comfort. Owners, Derek and Bruno pay attention to detail on every job and they charge reasonable, competitive rates. They keep their work spaces clean and tidy, while always being considerate of me and my living environment. I would definitely hire them again.

Heather Hirst

00:14 02 May 19

project completed on time and cost as per estimate !!. Excellent workmanship throughout .Great job by Bruno, Derek and crew.My next project will be to have them remove and replace my rental gas water heater which I have paid far too much over the years.

paul kunkel

18:56 07 Mar 19

Bruno and Derek were great. They did a fantastic, professional job at installing a water fountain in our fitness club. We are really happy with their service. Thanks guys.

Robert Bell

11:39 21 Feb 19

Over the past few years, LOC comfort has done quite a bit of work for us; a furnace, a hot water heater, a new fireplace and general plumbing. Always on time and reliable. So much so I recommend them to my Dad who had them put in a new shower. He’s very happy. Nice work boys!

Michael Major

15:17 15 Jan 19

Local Own Comfort is outstanding across the board! The experience, the workmanship and the quality of work is exceptional. I've had these guys do several jobs without any delay or dissatisfaction. They always get the job right and in a timely manner!

Chris Johnstone

03:44 11 Jan 19

I have worked with Derek and Bruno for years on all of our plumbing and HVAC projects. They have installed gas fireplaces, furnaces, gas stoves,, outdoor gas lines, shop heaters, hot water tanks, air filtration systems, range hoods and most recently a full reverse osmosis water filtration system for us.Their project management skills are excellent. They are on time, clean, thoughtful and take the time to make sure that the job is done right. On top of all that, they are transparent with their pricing.Highly recommended!

Mary Casagrande

23:18 08 Jan 19

It is hard to find quality service at a fair price these days. I was extremely satisfied with the services provided by Bruno. I strongly recommend LOC if you are seeking someone who is knowledgeable, experienced, reliable and committed to doing a great job. Thank you!

War Nap

13:31 08 Jan 19

The staff of L.O.C. were friendly, timely, and most of all more than capable when installing a new furnace for me. They offered a great product at a competitive price, and completed the installation in under the estimated time of completion. After the job was finished they carefully removed the old furnace and cleaned up as if there was no mess created. I can't recommend these guys enough.

Roberta Casagrande

01:52 08 Jan 19

We had no hot water and we found out from Reliance Home Comfort that our tank needed to be replaced. We decided to explore our options of buying over renting. We found out that we paid over $5500 for that rental tank we had for 12 years. We were recommended by our friends to speak with Local Own Comfort and we purchased a tank from them. They came and installed the tank very quickly and left no mess. They were $300 to $400 cheaper compared to 3 local companies we called and owning is 3x cheaper than renting from Reliance. We would recommend LOC to our friends and family.

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Water Heater – What to Do if Your Water Heater Breaks

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